MINIPOLIS by SHOT: Affordable Digital Transformation for Local Governments

Local governments deserve enterprise power without enterprise complexity. MINIPOLIS powered by DECISION MAKING’S SHOT Solution, based on Zoho Suite, is lean, preconfigured Quote-to-Cash solution purpose-built for municipalities, counties, and small public entities.

From property taxes to water, waste collection, energy and parking fees, to permits, driver licenses, fines, congestion passes and tolling, MINIPOLIS simplifies and unifies revenue collection through a holistic, digital platform, no heavy customizations, no lengthy deployments.

With MINIPOLIS, local authorities can:

• Digitize and automate billing of local taxes, fees, permits, fines and transportation services.

• Streamline financial operations.

• Reduce administrative overhead with intuitive workflows.

• Deliver faster value, even with limited budgets and IT capacity.

• Give small governments the tools to act big, with agility, transparency, and citizen-centric service delivery.

Solution Description

• All-in-One Billing & Revenue Management

  • Centralize taxes, utility charges, and fees into a unified system, eliminating siloed data and redundant manual processes.

  • Provide transparency and simplicity for both citizens and administrators.

• Designed for Limited Budgets

  • Accessible Pricing: Built on ZOHO Suite, reducing upfront costs and infrastructure complexity.

  • Scalable: Grow alongside your municipality’s needs without requiring major reinvestment.

• Citizen-Centric & Compliant

  • Regulatory Assurance: Maintain compliance with regional tax laws, environmental regulations, and data governance.

• Speed & Efficiency

  • Rapid Implementation: Preconfigured best practices tailored to municipal requirements mean faster deployment.

  • Time-to-Value: Focus on serving constituents, not juggling complex billing systems.

• Future-Ready

  • Flexible Framework: Easily integrate emerging services (e.g., EV charging, solar incentives) into the existing billing platform.

Use Cases

• Local Taxes, Permits & Fines

  • Property Taxes: Automate billing cycles, reminders, and payments to ensure consistent revenue flows.

  • Permit Issuance & Fees: Simplify the process for business licenses, building permits, event permissions and fines.

• Utilities & Waste Management

  • Electricity, Water & Sewage: Track consumption with real-time metering; generate accurate bills and reduce errors.

  • Garbage & Recycling: Charge households or businesses based on pick-up frequency and container size.

• Roads & Traffic

  • Tolling & Congestion Passes: Implement pay-per-use or subscription-based models for drivers, reducing congestion and environmental impact.

  • Parking & Fines: Enforce parking rules, collect fines, and automate notifications to both citizens and enforcement teams.

• Community Services

  • Recreation & Event Fees: Manage registrations, facility bookings, and ticket sales for community centers or sports facilities.

  • Public Wi-Fi & Other Local Offerings: Charge usage-based or subscription fees, transparently reflected on citizens’ monthly statements.

Built to scale, MINIPOLIS by SHOT architecture adapts as you introduce Scalable Public Service Automation for Small Communities.