SHOT Architecture: A Unified Quote-to-Cash Ecosystem

The SHOT Solution Architecture seamlessly orchestrates every step of your Quote-to-Cash journey, blending One-Time Item and Subscription Item catalogs, subscription contracts, and service fulfillment into a single, powerful framework. By harnessing the capabilities of Zoho Billing, Zoho CRM, Zoho Inventory, Zoho FSM, Zoho IoT, Zoho Books, and Decision Making’s exclusive extensions SHOT Fulfillment and SHOT Mediation, this integrated design empowers businesses to manage both one-time purchases, subscriptions and consumption-based models with ease.

• Catalog & Subscription Order Management
  Start in Zoho Billing with a robust catalog of one-time and subscription-based items. Leverage customer data sourced from Zoho CRM or entered directly into Zoho Billing to quickly generate tailored Quotes/Subscription Orders. This ensures a seamless transition from prospect to purchase, accelerating your sales cycle and enhancing the customer experience.

• Fulfillment Orchestration
  Optimize purchasing, inventory management, shipping, dispatching, installation and service activation through SHOT Fulfillment extension. Whether you're shipping products with Zoho Inventory, scheduling field service tasks via Zoho FSM, or managing seamless activations, SHOT Solution ensures efficient, transparent, and synchronized operations.

• Mediation and Billing
  SHOT Mediation extension optimizes consumption data by capturing, deduplicating, enriching, and pre-rating usage, ensuring precise billing. Meanwhile, Zoho Billing seamlessly handles invoicing, payments, credits, and collections, delivering an accurate, automated, and hassle-free financial process.

• Accounting & Insights
  Integrate with Zoho Books for real-time accounting updates. From tracking transactions to analyzing financial reports, gain complete visibility over revenue, costs, and growth metrics.

Built to scale, the SHOT Solution Architecture adapts as you introduce Servitization and Subscription and Consumption based model. It’s the key to unlocking a frictionless flow, where quotes convert to recurrent revenues, and your entire operation runs in sync.

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